RUSHFRAME PRIVACY POLICY
Introduction
Welcome to RushFrame ("we," "our," or "us"). This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our iOS mobile application and services (the "Service").
RushFrame is a gaming network optimization application that uses advanced routing technology to reduce ping, minimize latency, and enhance online gaming performance.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
Account Information:
- Email address (for account creation and verification)
- Account verification codes (stored temporarily)
- Account preferences and settings
- Customer support communications
Payment Information:
- All payments processed exclusively through Apple's App Store
- We do NOT collect, store, or process credit card information
- Apple handles all payment processing and billing inquiries
Usage and Performance Data
App Usage Analytics:
- App launch frequency and session duration
- Feature usage statistics
- User interface interactions and preferences
- Daily rewards claim history
- Promotional code redemption data
Network and Connection Data:
- Device network type (WiFi, cellular, etc.)
- Connection speed and latency measurements
- Server selection preferences and history
- Connection logs (connection/disconnection times only)
- Network performance metrics (ping, packet loss, bandwidth)
Gaming Enhancement Data
- User-selected games from our game collection
- Network optimization preferences for selected games
- Gaming session performance metrics while using our service
- User optimization settings and configurations
- Connection quality measurements during gaming sessions
Device Information
- Device type, model, and iOS version
- App version and build information
- Device language and region settings
- Device unique identifiers (for service provision only)
- Crash reports and error logs
Location Information
- Approximate location (country/region level only) determined automatically for optimal server selection
- We do NOT collect precise GPS coordinates or request location permissions
- Location data used solely for connecting you to the nearest/best performing server
- No location tracking or storage of location history
How We Use Your Information
Service Provision
- Provide and maintain gaming network optimization services
- Process account registration and authentication
- Enable daily rewards and promotional features
- Facilitate customer support and technical assistance
Gaming Performance Enhancement
- Optimize network connections for user-selected games
- Provide game-specific connection improvements
- Enable AI-powered network path selection
- Analyze connection quality for better gaming experience
Service Improvement
- Analyze usage patterns to improve app functionality
- Develop new features and gaming optimizations
- Optimize server performance and network infrastructure
Communication
- Send important service updates and notifications
- Respond to customer support inquiries
- Display in-app prompts about Pro subscription features
- Deliver promotional offers (with your consent)
Information Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties.
Limited Sharing
Service Providers:
- Cloud hosting providers (for secure data storage)
- Analytics providers (for app performance monitoring)
- Customer support platforms (for technical assistance)
Legal Requirements:
- When required by law or government request
- To protect our rights or safety of our users
- To prevent fraud or abuse
Business Transfers:
- In the event of merger, acquisition, or sale of assets
International Transfers
Your data may be processed in countries other than your country of residence with appropriate safeguards.
Data Retention and Security
Data Retention
- Account data: While active, plus 30 days after deletion
- Usage analytics: Up to 24 months
- Connection logs: Deleted after 7 days
- Crash reports: Up to 90 days
- Gaming data: Anonymized for service enhancement
Security Measures
- Industry-standard encryption for data transmission and storage
- Secure server infrastructure with access controls
- Regular security monitoring
Network Routing Privacy
What We Do NOT Log:
- Content of your internet traffic
- Websites you visit
- DNS queries
- Your IP address during sessions
- Browsing history or online activities
What We Collect (Metadata Only):
- Connection timestamps (start/end)
- Data usage per session
- Server location selected
- Connection status
Your Rights and Choices
- Access: Request copies of your personal data
- Correction: Update information through app or by contacting support
- Deletion: Request account deletion at [email protected]
- Portability: Request your data in machine-readable format
Account Deletion: Contact [email protected]. Data removed within 30 days.
Children's Privacy
Not intended for children under 18 without parental consent.
Under 13: We do not knowingly collect information from children under 13. If discovered, we immediately delete it.
Parents: Contact [email protected] if your child provided information.
Regional Privacy Rights
European Union (GDPR)
- Right to object, restrict processing
- Right to lodge complaint with supervisory authorities
- Legal basis: legitimate interest for service provision
California (CCPA)
- Know what information is collected
- Know we do NOT sell data
- Access, delete, and correct your information
- Non-discrimination for exercising rights
Other Jurisdictions
We comply with applicable privacy laws worldwide.
Third-Party Services
Integrations:
- Apple App Store (payments and downloads)
- Cloud providers (data storage)
- Analytics services (performance monitoring)
External Links: We're not responsible for third-party privacy practices.
Advertising: We do NOT display third-party ads.
Changes to This Policy
We may update periodically. Material changes will be notified via email or in-app. Continued use = acceptance.
Contact Information
Fortech LLC
Registration: 405736315
Georgia, Tbilisi City, Saburtalo District
Sulkhan Tsintsadze Street, N11, Floor 7, Apartment N4, Index 0160
Email: [email protected]
Legal: [email protected]
Platform: iOS/iPadOS only
Apple App Store exclusive
Version: 1.0
February 9, 2026